Last updated: September 2017
1. Definitions. Unless context requires otherwise, capitalized terms not defined in line in the text herein shall have the following meanings:
- “Affiliate” means, with respect to a party, any person, firm, corporation, partnership (including general partnerships, limited partnerships, and limited liability partnerships), limited liability company, or other entity that now or in the future, directly controls, is controlled with or by or is under common control with such party.
- “Applicable Law” means any and all applicable federal, state and local laws, statutes, ordinances, regulations, rules, opinions, interpretive letters and other official releases of or by any government, or any authority, department or agency thereof which are now in effect or which may come in to effect at any time during the Term (as defined below).
- “Account” means your user account, which you must register for through the Site in order to make use of the Service.
- “Information” means information that you input into the Site or that you may otherwise provide in connection with your use of the Service. Such Information may be unique to you and may include your name, your date of birth, your social security number, your tax identification number (if applicable), your home or other physical address, your email address, your telephone number, payment card information, your company website, professional licensure information, ASHA member number, state license number, practice description, and other information that identifies you as further described in Section 9.
- “Service” means the AAHC interactive platform that advertises and promotes the services of others in the field of speech-language pathology and audiology; peer-to-peer referrals and physician referrals in the field of speech-language pathology and audiology; business networking in the field of speech-language pathology and audiology; providing an online and mobile referral networking platform for speech-language pathologists and audiologists; providing an online database of employment opportunities for speech-language pathologists and audiologists; membership services in the field of speech-language pathology and audiology; providing continuing education in the field of speech-language pathology and audiology.
- “Site” means our website located at: www.speechandhearingprofessionals.com
- “User Information” means the Information that you provide to us in order to register your Account and make use of the Service.
- “User”, “You”, “Your” means any user of the Site.
2. Information AAHC Collects
A. User-Provided Information
Users provide us Information. If Users correspond with AAHC by email, AAHC may retain the same. AAHC may also retain any messages sent through the Service.
B. Your Information
Upon registering for an Account, User may provide AAHC with his or her User Information. AAHC encourages each User to provide his or her User Information in order to enable optimal use of the Service. The registration process requires each User to choose a unique identifier (for example, username and password) for his or her account. To protect the User’s privacy, AAHC allows each User to choose a username that does not correspond to their real name.
C. Treatment provider Information
When a treatment provider registers at AAHC, AAHC requires the collection of certain contact information as part of the treatment provider registration process (for example, name, license number and state of issue, ASHA member number, primary specialty, company website, office address, office zip code). It is optional for a treatment provider to provide additional contact information (for example, office fax, e-mail address, date of birth, and sub-specialties), but treatment providers are encouraged to provide this information in order to enable optimal use of AAHC’s Service. When treatment providers register at AAHC, the registration process requires them to choose a unique identifier (for example, username and password) for their Account.
A cookie is a piece of information which a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.
E. Log File Information
Log file information is automatically reported by User’s browser each time user accesses an AAHC page. When User uses the Service, AAHC’s servers automatically record certain information that User’s web browser sends whenever they visit any Website. These server logs may include information such as User Web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
F. Clear Gifs Information
When you use the Service, AAHC may employ clear gifs (also known as Web beacons), which are used to track the online usage patterns of our Users anonymously. No personally identifiable information from a User’s AAHC Account is collected using these clear gifs. In addition, AAHC may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make AAHC better for our users.
3. How AAHC Uses User Information
A. AAHC uses your Information to submit to operate, maintain, and provide the features and functionality of the Service. For example, AAHC may use the Information you provide to us in order to verify your credentials, such as state license in the case of a treatment provider.
B. By providing AAHC your email address, you consent to AAHC using the email address to send Service-related notices, including any notices required by Applicable Law, in lieu of communication by postal mail. AAHC may use your email address to send other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out or change the preferences in your Account. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Service-related e-mails.
C. Following termination or deactivation of your Account, AAHC may retain your information for a reasonable time for backup, archival, or audit purposes, including without limitation as required by Applicable Law. Furthermore, AAHC may continue to make available indefinitely any Content posted to public areas of the Service by a particular User after termination or deactivation of such User’s Account.
D. AAHC may use certain information about you and your Information internally for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
E. AAHC reserves the right, but has no obligation, to monitor the content posted on the Service. AAHC reserves the right to remove any such content, information or material for any reason or no reason, including without limitation if, in our sole opinion, such information or material violates, or may violate, any Applicable Law or our Terms and Conditions of Service, or to protect or defend our rights or property or those of any third party. AAHC also reserves the right to remove information upon the request of any third party.
1. remember information so that a particular User will not have to re-enter it during their visit or the next time they visit the site;
2. provide custom, personalized content and information;
3. monitor the effectiveness of AAHC’s Service;
4. monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns;
5. diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses;
6. help Users efficiently access their information after sign in; and
7. track User Content and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.
4. How AAHC Shares User Information
A. Personally Identifiable Information
B. Treatment Provider Information
AAHC may make a treatment provider’s information publicly available via a treatment provider profile or treatment provider search functionality so that potential Users can find treatment providers on the Service. AAHC may disclose treatment provider information as required by Applicable Law or reporting obligations, for example to licensing entities. AAHC may also disclose treatment provider information to verify any credentials provided to us by such treatment provider.
Any personal information or content that a treatment provider voluntarily discloses for posting to the Service becomes available to the public, as controlled by any applicable privacy settings. To change privacy settings on the Service, a User may go to User setting page to do so. If User removes information posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
From time to time, AAHC may run special offers concerning other events or activities (“Events”) on the Service together with a third party partner. If User provides information to such third parties, User gives them permission to use it for the purpose of that Event and any other use that User approved. AAHC cannot control third parties’ use of User information. If User does not want their information to be collected by or shared with a third party, User can choose not to participate in these Events.
C. Non-Personally Identifiable Information
AAHC may share non-personally identifiable information.
D. Other Transfers
AAHC may share personally identifying and non-personally identifiable information with businesses controlling, controlled by, or under common control with AAHC. If AAHC is merged, acquired, or sold, if AAHC acquires a new business unit or affiliate, or in the event of a transfer of some or all of our assets, we may disclose or transfer personally identifying and non-personally identifying information in connection with such transaction without your further consent.
5. “Do Not Track (DNT)” Browser Signals.
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and third parties. Currently, neither the Site nor the Service recognizes or takes any automated action in response to browser “do not track” signals.
6. Social Media Platforms and Websites.
Additionally, in the event that any one part of the Site or Service offers a message board or any other interactive or feature or platform of a social or public nature on a website administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.). Although we may take certain precautions to protect those who use these areas of our Site or Service, we encourage you to be wary of giving out any Information in such public forums. The information you post can be collected and used by people you do not know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
7. Information Collected from Children.
We are strongly committed to preserving online privacy for all of our Site visitors, including children. Our Site and Service are intended for use only by persons who are 18 years old or older and our Terms and Conditions of Service expressly prohibit access or use of the Site or Service by any person under 18 years old unless such person is represented by a parent or legal guardian. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the Site or Service.
8. California Resident’s Privacy Rights.
Under California law, California residents may opt-out of our disclosing Information about them to third parties for their marketing purposes. If you do not want us to disclose information to other companies for their marketing purposes, please contact us by any of the ways described in the “Contact Information” section below. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us by any of the ways described in the “Contact Information” section below, and we will respond within 30 days as required by law. California law also requires us to disclose how we respond to your Web browser “do not track” signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party Websites or online services. We are also required to disclose whether other parties may collect personally identifiable information about your online activities over time and across different Websites when you use the Service. We may use third parties such as network advertisers and ad exchanges to serve advertisements across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Third parties may offer you a choice as to whether or not to have your information collected for that purpose.
9. How AAHC Protects User Information.
AAHC uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of User personal information and implement User privacy settings. AAHC cannot, however, ensure or warrant the security of any information User transmits to AAHC or guarantee that User information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect User privacy and security, AAHC take reasonable steps (such as requesting a unique password) to verify User identity before granting you access to User Account. User is responsible for maintaining the secrecy of User unique password and account information, and for controlling access to User email communications from AAHC, at all times.
To file a complaint regarding AAHC’s collection and use of your User Information, please email us at [firstname.lastname@example.org] or write to us at the address listed below. Where appropriate, we will attempt to confirm your understanding of the conduct related to your complaint and your expectations regarding the outcome of your complaint. We will inform you whether we will conduct an investigation into your complaint. If we do conduct an investigation, we also will provide contact details of the investigating officer and the estimated completion date of the investigation. After we have completed our investigation, we will advise you of the outcome and allow you to submit a response to our conclusions. If you are unsatisfied with the outcome, we will advise you of additional options for resolution.
11. Changing User Information; Contacting Us.
User may update or correct User account information and email preferences at any time by logging in to User account and changing the settings. User can review and correct the information that AAHC keeps on file by contacting us directly at email@example.com